Town of Devon Property Tax & Utility Payment Deferral
Property Tax Deferral
Town Council has approved the deferral of property taxes for residents on a case-by-case basis to assist those impacted financially by COVID-19.
Property Tax Notices will be mailed out on May 31, 2020 and the new due date for property tax payments is Sept. 1, 2020. Residents on a monthly payment plan facing financial difficulties are encouraged to call the Town Office at 780-987-8300 to see how we can support you during this time.
Utility Payment Deferral
Town utility account holders (water, wastewater, natural gas utilities) will also have the option of deferring their Town utility payments for up to 3 months (Mar. 18 to June 18, 2020).
Monthly bills will continue to be distributed to residents and businesses, however no penalty fees or service disconnections will be applied to any account in arrears during this time.
Please note, a deferral means that you must still pay property taxes and utility bills at a later date.
If you are looking for property taxes or utility payment support, please call 780-987-8300.
Income Support for Albertans
Emergency Isolation Support
This will be a temporary program for working adult Albertans who must self-isolate because they meet the Government of Alberta’s published criteria for self-isolation, including persons who are the sole care-giver for a dependent who must self-isolate because they meet the public health criteria, and who will not have another source of pay or compensation while they are self-isolated.
A one-time payment of $1,146 will be distributed to bridge the gap until the federal emergency payments begin in April.
More information on how to apply will be available next week.
Utility Payment Holiday
- Residential customers can defer electricity and natural gas bill payments for the next 90 days to ensure no one will be cut off, regardless of the service provider.
Student loans repayment deferral
We are implementing a six-month, interest free, moratorium on Alberta student loan payments for all Albertans in the process of repaying these loans.
Alberta Student Loan repayments will be paused for 6 months, beginning March 30, 2020.
Interest will not accrue during this period. This mirrors the approach of the Canada Student Loans Program.
Students do not need to apply for the repayment pause.
Borrowers may continue making payments during this period if they choose and this will not affect their eligibility to receive the benefit.
Banks and credit unions
ATB financial customers: Personal banking customers can apply for a deferral on their ATB loans, lines of credit and mortgages for up to 6 months.
Alberta Credit Unions: Credit union members will have access to a variety of programs and solutions designed to ease difficulties with loan payments and short-term cash flow. Contact your credit union to work out a plan for your personal situation.
Emergency Financial Assistance (GovAlberta): If you are facing an unexpected emergency, you can apply for emergency financial assistance. You can get help when:
- A situation is caused by unforeseeable circumstances beyond your control, and
- It presents a severe health risk, and
- You cannot access other resources or wait until your next pay cheque or Income Support benefit cheque.
Alberta Supports Contact Centre: 1-877-644-9992 province wide. The Government of Alberta has offered two weeks of support for people who are in self-isolation and do not qualify for EI/WCB.
Local AB Works Office: Local office is temporarily closed as of March 23, 2020.
For Income Support, call 780-980-3565 to begin the process instead of coming onsite. Workers are trying to do as much of the process by phone and email as possible to limit traffic. If people do come onsite, they are being met at the door and asked to call 780-980-3565.
After-Hours Emergency Number: 780-644-5135 for those who need help outside of working hours (8:30 a.m. – 4:30 p.m.).
Employment Insurance (EI): Service Canada has set up a SEPARATE phone line to contact them to set up EI claims for quarantine, illness, etc. due to COVID-19. They will not help you with anything else at this number. Likewise, the main EI number cannot help you with COVID-19 claims. The COVID-19 response number is 1-833-381-2725.
EI phone lines are experiencing significantly longer than normal wait times. Please utilize the COVID-19 response number (1-833-381-2725) if your inquiry is in regard to COVID-19.
EI is waiving the 1-week waiting period for 2-week quarantines; if you are affected, please apply right away. The waiting period has been waived and no physician note is necessary if time off is needed for self-isolation.
Users must pay into EI to qualify*
Workers’ Compensation (WCB): For information on when to report a work-related exposure to COVID-19, please refer to our worker and employer fact sheets.
Workers - https://www.wcb.ab.ca/assets/pdfs/workers/WFS_COVID-19.pdf
Employers - https://www.wcb.ab.ca/assets/pdfs/employers/EFS_COVID-19.pdf
Healthcare workers who become ill while working may qualify. Please call 1-866-922-9221 (within Alberta)
Changes to the Employment Standards Code will allow full and part-time employees to take 14 days of job-protected leave if they are:
- required to self-isolate
- caring for a child or dependent adult that is required to self-isolate
To be eligible, employees:
- will not be required to have a medical note
- do not need to have worked for an employer for 90 days
This leave covers the 14-day self-isolation period recommended by Alberta’s chief medical officer. This leave may be extended if the advice of the chief medical officer changes.
*The leave does not apply to self-employed individuals or contractors.
Employment Insurance Benefits
Employment Insurance (EI) and Sickness Benefits - The one-week waiting period for will be waived for new claimants who are quarantined so they can be paid for the first week of their claim.
Employees may consider applying for Federal Employment Insurance benefits.
- Allows up to 15 weeks of assistance if a person cannot work due to medical reasons such as self-isolation or self-quarantine.
- The one-week waiting period for Employment Insurance benefits has been waived by the federal government.